Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address)
• Payment information (processed securely through Stripe)
• Content and data from your WordPress sites
• Usage data and analytics
• Communications with our support team

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve our service
• Detect and prevent fraud and abuse

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. All data is encrypted in transit and at rest.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service providers who assist in our operations (e.g., Stripe for payments, Supabase for data storage)
• Professional advisors when necessary
• Law enforcement when required by law

5. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

6. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.

7. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: privacy@contentflow.com
Data Protection Officer: dpo@contentflow.com